Restart PCS Job Service

PCS Job Service monitors the job queue and initiates jobs as they become available.

If the message Not Running displays in the Status field of the Job Service Console, you will need to restart the PCS Job Service.

Job Service Status

Complete the following steps to verify connection settings are correct and restart the PCS Job Service:

1. If the PCS database and PCS Job Service are installed on the same computer, start PCS Connection Manager and verify connection settings specify the correct server and database as follows (if not, refer to the next step):

   1. Verify the server name is correct in the Server field and the database name is correct in the Database field. If either is incorrect, click Select in the Server field to select the correct server or click Select in the Database field to select the correct database.

      

      PCS Connection Manager

   2. Verify the Connection String field includes the correct server and database name.

   3. Click Save and then click Test to verify connection settings. When connection settings are correct, the message Connection successful displays.

      If connection settings are incorrect, contact your company's Database Administrator or IT Administrator for the name of the correct server and database. The information will then need to be set in PCS Connection Manager using the steps in this procedure.

   4. Click OK to close the message.

   5. Click Close to exit PCS Connection Manager.

   6. Skip the following step and continue with the last step to restart the service.

2. If the PCS database and PCS Job Service are installed on two different network servers, complete the following steps to set up a user account to log on as a service. The user account must be a member of the Axis_Users group and have access to the central database server and PCS database.

   1. Click the Windows Start button and enter Computer Management. Select the shortcut to open the Computer Management console.

      

      Computer Management Window

   2. Expand Services and Applications in the left pane of the console and then click Services to display a list of services in the middle pane. Search for PCS Job Service v#

      The PCS Job Service shown will reflect your current version of PCS.

      

      Computer Management Console

   3. Right-click PCS Job Service and select Properties in the shortcut menu to open the Properties window.

      

      PCS Job Services Properties Window

   4. Click the Log On tab and select the This account option. To set up a user account to log on as a service, type the user name and password in the appropriate fields. You can also view a list of appropriate user accounts by clicking Browse > Advanced > Find Now.

      

      PCS Job Service Properties - Log On Tab

   5. Click Apply and then OK to close the Properties window and return to the Computer Management console.

3. Complete the following steps in the Computer Management console to restart the PCS Job Service:

   1. Click the Windows Start button and enter Computer Management. Select the shortcut to open the Computer Management console.

      

      Computer Management Window

   2. Expand Services and Applications in the left pane of the console and then click Services to display a list of services in the middle pane. Search for PCS Job Service v#.

      The PCS Job Service shown will reflect your current version of PCS.

      

      Computer Management Console

   3. Click Start the Service.

   4. Close the Computer Management console.

   5. In PCS, verify the message Running displays in the Status field of the Job Service Console.

If the PCS Job Service does not start, contact AI Technical Support using the contact information in Technical Support.