Test Barcode Reader Connection

After the COM port has been set, and settings do not appear to be correct, you can run a connectivity test to ensure that the reader is connected and ready for use. This is an optional step in setting up a barcode reader.

Complete the following steps to run a connectivity test for a barcode reader:

  1. Open CartoPac Mobile’s Options menu and scroll to the Barcode tab.

    Options displayed under the Barcode tab depend on the installed barcode driver. Refer to Configure the Barcode Driver for a Barcode Reader for details.

    Options > Drivers > Barcode Window

  2. Click Test.

  3. A prompt displays asking that you scan a barcode.

    Barcode Reader Test Message

    Barcode Reader Test Message

  4. Scan the following barcode.

    Barcode Example for Test

    Barcode Example for Test

    A message will display the parsed barcode if the scan was a success.

    Parsed Barcode Message

  5. Click OK. A message will display stating the test was a success. A successful test indicates that the barcode reader was paired and is using the correct COM port.

    Barcode Test Message

  6. If the connectivity test fails, check for any of the following issues:

    1. Ensure that the reader is turned on.

    2. The reader has a full battery.

    3. The reader is configured with the proper driver. Refer to Configure the Barcode Driver for a Barcode Reader

    4. The reader is properly paired with the correct COM port. Refer to Configure COM Port for a Serial Barcode Reader (CR2600)

    If settings for the barcode reader appear to be correct, try using the reader without a connectivity test.