Activate or Deactivate a User's Subscriptions

An Admin or Manager can activate or deactivate a user's access to a subscription or subscriptions that are available for that user.

Refer to User Types for an overview of User Types and permissions.

Complete the following steps to view the status of a user and/or select to active or deactivate that user:

  1. Click on your user name and select Portal. A new browser tab will open, and you will be logged into the Portal automatically.

    2. User Name Menu

  1. In the Portal, select the User Management tab and click the Create or Modify Users button.

    2. User Management Tab in Portal

  2. Click the Search Users field in the User Management window. Enter the user name or part of the name or select the user from the list.

    3. Select User

  3. Select the Subscriptions tab in the User Management window and click the next to Status.

    4. Subscriptions Tab - Status

  4. Click the Status check box to either remove (deactivate) or add (activate) a check mark.

  5. Click the icon to complete the change. OR click the icon to cancel the change.

    Save Status Settings

  6. Click Close to close the User Management window.