Activate or Deactivate a User's Subscriptions

An Admin or Manager can activate or deactivate a user's access to a subscription or subscriptions that are available for that user.

Refer to User Types for an overview of User Types and permissions.

Complete the following steps to view the status of a user and/or select to active or deactivate that user:

  1. Click on your user name and select Admin.

    2. User Name Menu

  1. In the Admin Tool window, click in the search bar to open a list of existing users.

    2. Select User

  2. Enter the user name or part of the name or select the user from the list. the User Information displays in the Admin Tool window.

    3. User Information

  3. Click the Subscriptions tab.

    4. Subscriptions Tab

  4. Click the icon next to the Status heading. The Activate User bar changes to include a check box.

    5. Edit Status of User

  5. Click on the check box to either remove (deactivate) or add (activate) a check mark.

  6. Click the icon to complete the change. OR click the icon to cancel the change.

  7. Click Close to close the Admin Tool window.