Replace a Unit

Remote monitoring units can be replaced with another unit of the same type using the Replace Unit function found on the Unit Admin page. When you replace a unit, the settings and alerts for the original unit remain the same for the new unit. For RM4010 or RM4014 units, you will need to resend settings to those units. While most units can be replaced with another unit of the same type (for example, an RM4010 with an RM4010), other units can be replaced with not only the same type but also with unit types that have similar functions and configurations (for example an RM4010 with an RM4011, RM4014, or an RM4015). The following table lists those unit types that can be replaced with the same unit type OR one with similar functions.

If replacing an RM4010, RM4011, RM4013, RM4014, RM4015, or RM4016, ensure that all settings, including all data points, transmission schedules, and interruption, are set on the new units in the same manner as the old units (if desired) before replacing the unit on the Bullhorn Web account.

Currently you can only replace (missing or bad snippet) units with other (missing or bad snippet) units. Replacing a (missing or bad snippet) module in Bullhorn Web does not require any action from the user. The new I/O module is automatically detected by the (missing or bad snippet) and the new I/O module serial number is updated in Bullhorn Web.

Replacement Units

Original Unit (Unit A)

Replaced Units (Unit B)

ARM6-GSM

ARM6-GSM

RM1250

AMR6-SAT

AMR6-SAT

ARM6-ORB

ARM6-ORB

APM4AMCP-SAT

APM4AMCP-SAT

APM4AM-SAT

APM4AM-SAT

APM4AM-ORB

APM4AM-ORB

APM4AM-GSM

APM4AM-GSM

RM1040

RM1040

RM1041

RM1041

RM1042

RM1042

RM1250

RM1043

RM1043

RM1250

RM1250

RM2020

RM2020

RM3011

RM3011

RM3012

RM3012

RM3250

RM3250

RM4010

RM4010

RM4011

RM4014

RM4015

RM4011

RM4010

RM4011

RM4014

RM4015

RM4012

RM4012

RM4013

RM4013

RM4016

RM4014

RM4014

RM4015

RM4015

RM4014

RM4015

RM4016

RM4013

RM4016

RM4020

RM4020

RM4150

RM4150

RM4151

RM4151

RM4150

RM4151

RM4210

RM4210

RM4250

RM4211

RM4211

RM4251

RM4250

RM4250

RM4210

RM4251

RM4251

RM4211

SDT16-GSM

RM3250

SDT16-GSM

SDT16-ORB

SDT16-ORB

SDT16-SAT

SDT16-SAT

After the replacement, Unit B keeps all the historic information collected by Unit A. The following information and settings that were entered and collected by Unit A are retained and installed with Unit B's hardware and radio.

  • ID

  • Facility ID

  • packets

  • alerts, alert conditions, and alert contact destinations

  • saved location (as entered on the website)

When you replace a unit, the settings and alerts for the original unit will remain the same for the new unit.

Also, any settings that were made on the new unit will remain after the replacement, including the new unit's Bill Plan and Cost Center.