Frequently Asked Questions

• Why is the Windows installer not distributed through the Microsoft Store?

  • Mobile Device Managment/Device Hardening policy often prevents access to the Microsoft Store.

• Is Bring-Your-Own-Device supported?

  • BYOD is at the customer's own risk. American Innovations will support the app but not the device. For example, Bluetooth issues would not be supported.

  • American Innovations has tested PCS Field Data Collector on the Panasonic ToughPad and Dell ToughBook.

• Are there recommended Windows Devices?

  • AI recommends the Mesa 4.

• Can I send files to Windows devices directly from PCS?

  • Windows must use Wireless Sync to deliver survey files to the device.