Access Change History Records

When change tracking is enabled, additions and modifications of individual records can be viewed by any user from within PCS. Data deletions and changes to data other than records, such as themes or change tracking settings, will only be visible in SQL Server Management Studio. Contact AI Support at 1-800-229-3404 for assistance with accessing this data.

Complete the following steps to view the history of the changes made to an individual record:

  1. In PCS, identify and select the record in the data grid.

    Changed Record Selected

    Changed Record Selected

  2. Click Change History. The Change History window opens reporting all changes made to the selected record in the last year.

    Change History

    Change History

  3. Review the changes that are associated with the selected record. For each change found, the record's old and new values are listed, as well as the date and time of the change, the type of change made, which user was logged in when the change was made, and what application made the changes to the data.

To view all changes made to PCS while change tracking is enabled, open SQL Server Management Studio and access the ChangeLog table.